Before making an enquiry
Gather a clear timeline, relevant transaction hashes, approximate dates, wallet addresses, copies of correspondence, payment confirmations and the domain names of relevant services. Do not send passwords, private keys, wallet seed phrases, authentication codes or identity documents through unverified channels.
Contact information
Direct case intake is not enabled on this website. The site operator’s verified legal identity and dedicated enquiry contact must be published before personal case information can be submitted here. Please do not send sensitive documents through third-party messages claiming to represent this website.
Urgent concerns
If an account or card may be compromised, contact the bank or exchange using its independently verified website or app, change relevant passwords and report suspected fraud promptly.
Official channels: Italian Police · CONSOB · FBI IC3.
Verification comes first
Always verify a provider’s identity, stated address, professional credentials, contractual terms and fees before sharing personal information or authorising any payment. Legitimate processes cannot guarantee that lost funds will be returned.